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If the problem has been fixed, then congrats! If it persists, you should try Fix 3, below.įix 3: Update the drivers for your USB devices Reconnect your USB devices to the USB ports, then check to see if they’re working properly.Repeat this fix for ALL the USB Root Hubs on your Device Manager.CLICK the box before Allow the computer to turn off this device to save power whether it’s checked or unchecked.
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If yes, then great! If it still remains, please move on to Fix 2, below.įix 2: Change power management settings for USB Root Hubs Check the USB ports to see if the issue has been resolved.Insert ALL the USB devices and recharge your PC.Wait 10 minutes before you seat the battery back in.(You might also need to check the manual if you’re unsure how this is done). Carefully remove the battery from the back of the laptop.Power off your laptop and disconnect it from power supplies.Remove ALL the USB devices from your HP laptop.Sometimes this USB ports not working problem is only a hiccup that can be easily solved by removing all the peripherals and reseating the battery before getting your HP laptop back to where it is. Before diving into the troubleshooting part, make sure the USB devices you’re using are functioning.įix 1: Disconnect ALL USB devices and re-seat your battery